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Fraud Team Manager

il y a 1 mois

Abidjan, Abidjan, Côte d’Ivoire Black Pen Recruitment Temps plein
Job Title: Fraud Team Leader

Our client, a leading on/off-ramp platform for stablecoins in Africa, is seeking a highly skilled Fraud Team Leader to join their team. As a key member of the fraud prevention team, you will be responsible for developing and implementing strategies to detect and prevent fraudulent activities.

Key Responsibilities:
  • Oversee the day-to-day work of the fraud team, including fraud prevention and mitigation globally across various funding methods.
  • Develop and monitor strategies, tools, processes, and models to deliver superior fraud detection while balancing approval rates and P&L impacts.
  • Investigate payment recalls and chargebacks, and manage resolving queued transactions within service level agreements.
  • Compile and implement security measures and fraud prevention strategies.
  • Interact directly with banks, clients, and other third parties to inform risk-based decision making.
  • Maintain fraud analysis models to improve efficiency and effectiveness of company systems and make data-driven decisions.
  • Determine existing fraud trends by analyzing accounts and transaction patterns.
  • Identify system improvements to prevent fraudulent activities.
  • Generate risk management reports for management.
Requirements:
  • At least 3 years of experience in a risk or fraud department at a payments processor, card acquirer, or bank.
  • At least 2 years of experience managing a fraud or risk team (an advantage).
  • Experience with Visa and Mastercard risk tools (an advantage).
  • Financial services, online payments, e-commerce, and mobile wallet experience and monitoring required.
  • Experience in fintech/cryptocurrency is required.
  • CFE, Certified Fraud Examiner (Essential).
  • Intermediate to advanced SQL (an advantage).
  • Familiarity with blockchain analytics tools.
  • Enhanced knowledge of Financial Crime, AML, and STR/SAR directives.
  • Proficient in monitoring systems and rules tuning.
  • Working knowledge of forecasting and KPIs.
  • Extremely tech-savvy.
  • Strong analytical and problem-solving skills.
  • Extremely proactive communicator willing to raise flags when needed and keep all relevant stakeholders well informed of ongoing risk or fraud-related activities.
  • Results-driven, ability to work under pressure with a high degree of independence and focus.
Personal Attributes:
  • Efficiency-focused.
  • Excellent communication and documentation skills.
  • Attention to detail, strong sense of responsibility, and very high level of integrity.
  • Ability to take charge in critical situations and work on resolving problems.
  • Build, mentor, and manage a team.
  • Adaptable and flexible.
  • Ability to work across all levels of the organization and with external stakeholders.