Sorting Hub Team Lead-

il y a 2 jours

Côte d'Ivoire, Côte d’Ivoire Jumia Temps plein 30 000 CFA - 60 000 CFA par an

  • What you will be doing:

    • Oversee daily operations within the sorting hub, ensuring efficient sorting, handling, and processing of incoming and outgoing shipments.
    • Coordinate with sorting hub staff to assign tasks, prioritize workload, and optimize workflow to meet operational targets and deadlines.
    • Train, mentor, and supervise sorting hub operators to ensure adherence to standard operating procedures (SOPs) and safety protocols.
    • Monitor sorting equipment and machinery, identifying maintenance needs and coordinating repairs or maintenance activities as required.
    • Conduct regular quality checks and inspections of sorted items to ensure accuracy, completeness, and compliance with customer specifications and regulatory requirements.
    • Resolve operational issues and address customer inquiries or concerns related to sorting and handling processes in a timely and professional manner.
    • Maintain accurate records of sorting activities, including shipment volumes, processing times, and inventory levels, using appropriate documentation and tracking systems.
    • Collaborate with other departments, such as Logistics, Warehouse, and Customer Service, to coordinate inbound and outbound shipments and facilitate smooth handover processes.
    • Implement continuous improvement initiatives to optimize sorting processes, reduce errors, and enhance overall efficiency and productivity.
    • Promote a culture of safety, quality, and teamwork among sorting hub staff, emphasizing adherence to safety guidelines and best practices.

    What we are looking for:

    • High school diploma or equivalent; additional education or training in logistics, supply chain management, or a related field preferred.
    • years of experience in sorting hub operations, logistics, or warehouse management, with demonstrated leadership and supervisory skills.
    • Proven ability to operate sorting equipment and machinery, including conveyors, scanners, and sorting systems.
    • Strong organizational and problem-solving skills, with the ability to prioritize tasks, make decisions, and resolve issues in a fast-paced environment.
    • Excellent communication and interpersonal skills, with the ability to effectively interact with team members, customers, and stakeholders.
    • Proficiency in using technology tools and systems for tracking, monitoring, and reporting sorting activities.
    • Knowledge of safety regulations and best practices in sorting hub operations.
    • Ability to work independently with minimal supervision and as part of a team.
    • Flexibility to work shifts, including evenings, weekends, and holidays, as required by operational needs.

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