HR Business Partner

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing

• Develop strong working relationships with business leaders and key stakeholders to understand business objectives, challenges, and priorities.
• Provide strategic HR guidance and support to business leaders on a wide range of HR issues, including talent acquisition, performance management, employee relations, organizational design, and change management.
• Partner with business leaders to identify talent needs and develop effective talent acquisition strategies to attract, retain, and develop top talent.
• Lead the performance management process for assigned business units, including goal setting, performance evaluations, and talent development initiatives.
• Proactively identify opportunities to enhance employee engagement and satisfaction, and develop and implement strategies to drive a positive employee experience.
• Collaborate with HR centers of excellence (COEs) to deliver HR programs, initiatives, and solutions that align with business needs and support organizational goals.
• Provide coaching and guidance to managers on HR policies, procedures, and best practices to ensure compliance and promote a culture of fairness and respect.
• Lead or support HR projects and initiatives, such as organizational restructuring, workforce planning, diversity and inclusion programs, and employee engagement surveys.
• Analyze HR data and metrics to identify trends, insights, and opportunities for continuous improvement, and make data-driven recommendations to enhance HR programs and processes.
• Stay informed about HR trends, best practices, and legal requirements to ensure compliance and drive innovation in HR practices.

What we are looking for

• Bachelor's degree in Human Resources, Business Administration, or related field; master's degree or HR certification preferred.
• 5 years of progressive HR experience, with at least 2 years in a Business Partner role.
• Strong understanding of HR principles, practices, and employment laws, with the ability to apply them effectively in a business context.
• Proven experience in building strong relationships and influencing stakeholders at all levels of the organization.
• Proficiency in English (Jumia's primary language) and French.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex information and concepts to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations.
• Demonstrated ability to lead and manage HR projects and initiatives from concept to completion.
• Ability to thrive in a fast-paced and dynamic environment, with the flexibility to adapt to changing priorities and business needs.
• High level of integrity, professionalism, and discretion in handling confidential information.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders