Last Mile Manager

il y a 2 semaines

Côte d'Ivoire, Côte d’Ivoire Jumia Internal Mobility Board Temps plein 2 500 000 CFA - 5 000 000 CFA par an

What you will be doing:

  • Operational management:

Guarantee compliance with SLAs and strict application of processes within agencies.

Carry out regular network audits.

Monitor and analyze performance indicators (KPIs) to identify levers for improvement.

  • Network development :

Identify and exploit new opportunities for network expansion and new branch openings.

Actively participate in the feasibility studies and implementation process for new branches.

  • Remittance :

Increase cash collection from branches day by day.

  • Team Management :

Manage, motivate and support branch managers, their teams and supervisors.

Manage ongoing training and assessment of branch staff.

Develop team skills and maintain a positive work climate.

  • Communication and Reporting :

Centralize and synthesize information from the field for management.

Produce regular performance reports on the region's activity.

Maintain fluid and transparent communication with all teams.

  • Last Mile Senior Operator

    il y a 7 jours

    Côte d'Ivoire, Côte d’Ivoire Jumia Internal Mobility Board Temps plein 1 200 000 CFA - 3 600 000 CFA par an

    What you will be doing:Coordinate and oversee the pickup and sorting operations at designated pickup points (PUPs) or sorting hubs within the last mile delivery network. Supervise and train pickup and sorting operators to ensure adherence to standard operating procedures (SOPs), safety protocols, and performance targets. Manage the pickup schedule,...

  • Last Mile Senior Operator

    il y a 4 jours

    Côte d'Ivoire, Côte d’Ivoire Jumia Temps plein 900 000 CFA - 1 200 000 CFA par an

    What you will be doing:Safely and efficiently deliver packages to customers' doorsteps or designated delivery locations within assigned geographical areas, ensuring timely and accurate delivery. Use handheld devices or mobile applications to access delivery routes, receive delivery instructions, and confirm delivery status in real-time. Load packages...

  • First Mile Hub Team Lead

    il y a 2 jours

    Côte d'Ivoire, Côte d’Ivoire Jumia Temps plein

    What you will be doing:Efficient management of your workforce:Administrative management of its agency Safe monitoring and agency work Training and integration of new officers Flexibility and adaptability. Implementation and monitoring of new project/ operational process Management of the associated operational hub and compliance with SLAs ...