Parts Sales
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HALADJIAN Group is a French family-owned mid-sized company (ETI), founded in 1962, specializing in the Construction, Mining, and Industrial sectors. With a workforce of 300 employees, the Group operates in 18 countries.
Our mission: To empower our customers' independence while supporting the sustainable and efficient transformation of their production operations. From extraction to processing, we deliver high value-added technical solutions that support our customers across the entire value chain.
Our vision is firmly focused on the long term.
In recent years, we have accelerated our transformation by embracing new challenges that lie at the heart of our values: the ecological transition of equipment fleets, fleet management optimization, production performance improvement, and the development of the mines of the future.
Mission
As part of our development in Côte d’Ivoire, we are looking for a Parts Sales & Service Representative to develop our business with customers and prospects in the mining sector.
As a true business partner to our customers, you will be responsible for growing sales and market share within your assigned territory by offering high-value solutions, including spare parts and components, technical expertise, inventory management, repairs, service contracts and maintenance optimization solutions.
Your key responsibilities
Develop and manage customer relationships and identify new business opportunities within your assigned territory.
Understand customer needs and challenges in order to provide tailored technical and commercial solutions.
Develop sales of spare parts, components, undercarriage, GET and services.
Prepare, present and negotiate commercial offers in close cooperation with the internal sales teams.
Ensure the follow-up of quotations, orders and projects through to completion, ensuring compliance with quality, delivery and profitability targets.
Develop a strong consultative relationship with customers to help them optimize their maintenance and production costs.
Conduct machine and component inspections, technical audits and undercarriage surveys, and recommend improvement plans.
Identify training needs and contribute to supporting customers' maintenance teams.
Monitor upcoming mining projects and business opportunities in the assigned territory.
Participate in trade shows, customer events and promotional activities.
Maintain accurate customer information and ensure regular activity reporting through the CRM.
Work closely with sales, technical and support teams to ensure an excellent customer experience.
Profile
You hold a minimum Bachelor's degree (Bac +2), ideally with a background in sales and/or technical studies, and have proven experience in B2B sales, preferably selling technical products or solutions.
You have a strong knowledge of the mining sector, quarries or related environments.
You have a solid understanding of sales and negotiation techniques and are comfortable developing and presenting technical and commercial proposals.
Professional English is required.
Your skills and personal qualities
We are looking for someone who is:
A strong sales and relationship builder;
Customer-focused, with excellent listening and communication skills;
Persistent, persuasive and confident in negotiations;
Autonomous, rigorous and well-organized;
Comfortable managing projects and working collaboratively;
Adaptable and able to manage priorities in a demanding environment;
Driven by business development, customer satisfaction and achieving targets.
Regular travel within the assigned territory is required.
Why join us?
Join a company operating in a technical and international environment, at the heart of the mining sector.
This is an exciting opportunity to develop a high-potential business territory and build long-term partnerships with customers by delivering tailored solutions that improve performance and reduce operating costs.
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