Channel Management Specialist
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About the Role
We are looking for an experienced Channel Management Manager to join LG Electronics Africa West and drive distributor and retail-channel performance across Côte d’Ivoire, Togo, and Benin. Based in Abidjan and reporting directly to the IVC Regional Branch Head, this role will play a key part in strengthening our channel operations by managing distributor relationships, monitoring sell-out and inventory performance, supporting go-to-market execution, and providing actionable market insights.
Key Responsibilities
Distributor & Channel Management
• Manage day-to-day communication and relationships with distributors and retail partners.
• Support channel coverage, development, and overall performance across the three markets. Sell-out, Inventory & Supply
• Monitor sell-out performance, channel inventory, demand forecasts, and shipment status.
• Identify potential inventory or supply issues and coordinate with relevant stakeholders. Go-to-Market & Brand Execution
• Support brand shop and retail execution to ensure strong in-store presence and standards.
• Coordinate product training, new product launches, and other go-to-market activities. Market Intelligence
• Monitor competitor activities, market pricing, promotions, and retail execution.
• Provide timely market insights to support commercial planning and decision-making. Required Qualifications
• Bachelor’s degree from an accredited four-year university.
• Minimum 5 years of experience in sales, channel management, or a related commercial role within consumer appliances, electronics, or a related industry.
• Working proficiency in English.
• Ability and eligibility to travel for business across the assigned markets. Preferred Qualifications
• Hands-on experience managing appliance distributors and retail channels.
• Working proficiency in French. Key Competencies
• Strong understanding of distribution channels and retail markets.
• Excellent stakeholder communication and partner relationship management skills.
• Strong problem-solving and cross-functional collaboration capabilities.
• Proactive mindset with a strong sense of ownership and accountability.
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