Deputy Social Performance Manager

PURPOSE & OBJECTIVE Reporting to the Social Performance Manager, the Deputy Social Performance Manager is responsible for assisting closely the Social Performance department to ensure all projects and initiatives are implemented in accordance with the company’s local community relations strategy and country regulations. This role will also represent Endeavour at the local and country-level mining development committees. KEY ACCOUNTABILITY Community Relations Strategies and Plans:
• Maintain and improve Endeavour’s Community Relations and External Affairs management system
• Act as key expert and point of contact for sustainability issues, establishing and implementing short and long-range sustainability goals, objectives, policies, and operating procedures, building on the processes and systems already in place
• Coordinate and implement outcomes from Social Impact Assessments and the Corporate Social Responsibility policies.
• Develop stakeholder engagement strategies and provide advice and assistance to operational staff on Community Relations matters
• Deliver agreed community development programs, projects and initiatives
• Build alliances and partnerships with key local stakeholders, and identify and manage partnership arrangements to deliver agreed local community initiatives
• Advise and assist the site departments in the development and maintenance of Community relations and External Affairs management systems and community development programs
• Develop periodic sustainability plans as required and ensure that local hiring & procurement, livelihood restoration, and capacity building targets are achieved
• Develop and implement site Community Relations and External Affairs policies and procedures
• Promote Community Relations and external affairs initiatives across the site and build commitment
• Collect, analyze and evaluate data to assist senior management make informed decisions relevant to the Social Performance policy.
• Represent Endeavour at CDLM meetings and issue monthly reports.
• Support development of informative and promotional materials for stakeholder communications, and contribute to the company’s public relations, marketing and communications activities on Social Performance matters to promote the company’s Social Performance profile as necessary.
• Liaise with external consultants to prepare the local supply plan to support in achieving community stability and cohesion
• Develop Department budgets. Survey Data Collection and Analysis:
• Supervise the team’s analysis of survey data using the appropriate software system.
• Manage the collection of local communities’ claims and grievance reports.
• Manage the data needed to ensure that Lafigué economic and physical resettlement are compliant and that they leave communities better off.
• For Land and crop compensation purposes, lead the identification of the landowner
• Oversee crop evaluation for compensation activities and ensure the procedure is kept
• Collect and analyse production reports, documentation, and drawings.
• Oversee data archiving to support all dispute settlement. Settlement of Disputes:
• Supervise and lead conflict resolutions
• Whenever necessary, involve the company's security department and local authorities in ensuring encroachment is actively managed and minimised as much as possible. Legislation, Standards Compliance:
• Achieve company full compliance with the engagement/promises towards impacted villages.
• Ensure that all projects and initiatives comply with all relevant government and statutory Acts and Regulations.
• Ensure compliance with the Mining Code and boundaries within the companies Social License to Operate. Staff Development:
• Provide daily supervision, mentoring and effective leadership to the team ensuring that staff receive training, support and resources to work effectively and safely.
• Monitor and evaluate the performance of the team to identify areas requiring improvement and implement training and coaching measures to ensure employees receive sufficient training enabling them to perform their duties in a safe and efficient manner.
• Promote and develop the skills of subordinates through the transfer of technology and skill development through on-the-job training programs.
• Conduct formal career development discussions with employees and identify development opportunities and programs that assist with defining future career progression possibilities.
• Encourage and facilitate effective and supportive communication between all team members and related departments. Safety Management:
• Demonstrate personal commitment regarding safety and environmental and Social Responsibility practices.
• Ensure every person within the team is fit for work.
• Ensure that agreed procedures, safeguards and controls are applied and used.
• Ensure all activities are conducted safely and in accordance with Company standards and procedures
• Ensure hazard management plans are observed.
• Keep statutory and internal reporting as required SKILLS, KNOWLEDGE & EXPERIENCE

Education:
• BAC + 5 in Rural Sociology or Geology/Agronomy/Project Management or equivalent qualification Relevant

experience:
• Minimum 5 years’ experience directly involved in similar coordinator/supervisor level roles
• Good level of knowledge of local Ivorian Laws, Legislation and Standards relevant to Community Relations practices
• Good knowledge of French and English languages
• High communication skills (verbal & written) and build effective relationships and networks with internal and external stakeholders.
• Experience within the mining sector in Africa preferred
• Working experience with and Microsoft Excel, PowerPoint & Word
• Possesses strong training and mentoring skills with the ability to develop an effective team
• Demonstrate strong conceptual skills, and be capable of developing lateral and practical solutions
• Ability to respond to a changing work environment
• Ability to manage multiple projects and tasks at the same time
• A reputation for integrity and ethics
• Demonstrated supervision skills