Talent Acquisition
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Talent Acquisition & HR Development Manager - Group
The HR Development & Talent Acquisition Manager - Group is responsible for leading recruitment operations, onboarding, training, and talent development across the Lapaire Group's footprint (currently 10 countries).
Working closely with the HR Director, he/she drives the operational rollout and structuring of HR initiatives, supervising the Talent Acquisition & Onboarding (Pillar 1) and L&D / Talent Management (Pillar 2) teams. He/She collaborates with the Operational Excellence team, Support Departments, and Country Managers. He/She manages a team of Recruiters and HR Development Assistants based in Abidjan and Kampala.
KEY RESPONSIBILITIES
Talent Acquisition & Onboarding (Pillar 1):
- Supervise and optimize recruitment operations (Ops & Support profiles) across all countries to ensure fast, qualitative, and structured hiring processes.
- Guide recruiters in sourcing strategies, talent pipeline building, and employer branding initiatives (in collaboration with Communication).
- Ensure daily optimization and team usage of the recruitment platform (ATS).
- Drive and monitor the standardized Group onboarding framework (welcome kits, probation period tracking, 30-60-90 day reviews, culture integration).
L&D, Performance & Talent Management (Pillar 2):
- Lead the implementation of performance review cycles (via HRIS) and assist managers in tracking performance improvement plans (PIPs).
- Coordinate with L&D leads and Country Trainers to design, organize, and track job-specific training paths (opticians, sales representatives, branch managers etc.).
- Collect training needs from country teams and Support departments, ensuring the execution of development plans.
- Drive internal mobility, succession planning, talent reviews, and employee engagement initiatives (eNPS surveys and action plans).
Team Management & Scaling:
- Manage, coach, and support recruiters and HR assistants in their daily tasks, tracking key HR metrics (time-to-hire, retention, onboarding completion, training progress).
- Ensure seamless coordination and communication between Francophone and Anglophone team members (e.g., Uganda team).
- Structure HR processes and workflows to prepare the scaling from 10 to 20 countries.
MAIN REQUIREMENTS
Education:
- Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Human Resources, Business Administration, or a related field.
Experience:
- 6 to 8 years of overall HR experience, with solid practice in Recruitment, Onboarding, and L&D / Talent Management.
- At least 2 to 3 years of experience managing or leading an HR team.
- Proven experience in a multi-site, fast-growing, or international environment (Retail, FMCG, Distribution, or Services).
Skills & Profile:
- Proven leadership, coaching skills, and process-oriented mindset.
- Excellent communication, listening, and interpersonal skills.
- Structured, pragmatic, and comfortable in a fast-paced scale-up environment.
- Strong command of HR software (ATS, HRIS, LMS) and Google Suite.
Languages:
- Full professional fluency in English and French is mandatory (spoken and written) to interact seamlessly with regional teams.
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